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As part of Carnival’s comprehensive emergency preparedness plan, the company last week trained nearly 400 employees on various reservations and IT technology housed within a Mobile Recovery Unit situated adjacent to its Miami headquarters.


The Mobile Recovery Unit included 20 computer terminals and telephones which were linked directly to Carnival’s computerized reservations network. 


It was a seamless process as the company’s reservations and telephony systems software were made available via satellite within the Mobile Recovery Unit, allowing reservations personnel to take live bookings within the off-site center.


The annual training exercise is part of Carnival’s wide-ranging contingency plan that would allow the company to continue operations in the event of a natural disaster or other emergency.